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Frequently Asked Questions

All you need to do is fill in the booking form and you’ll get a quote instantly. Our system will use the number of bedrooms and bathrooms to estimate the size of your home and then calculate how much time is need to give you a thorough and high quality clean. If you need anything else done in addition to general home cleaning, then just choose from our extras. All extra have flat rate prices and are shown on the booking page.

In most cases we steam & shampoo clean the fabrics, using the appropriate eco friendly chemicals needed. For more delicate items, we will dry clean.

Yes, we are available on weekends and bank holidays, at no extra charge.

Quite simply you don’t pay. We offer a “Happy Or It’s Free Guarantee”. If we aren’t cleaning what we agreed to clean, why should you pay? Feel free to ask us more about how this works.

Yes, all of our prices are including, vat, all materials & equipment. Parking & congestion charges may apply if any.

This depends on what has caused the stain. Most of the time yes, not a problem at all. You will be surprised at what stains we have managed to shift. Unfortunately not 100% of stains are cleanable. But we are your best shot for trying.

The insured and bonded employees at Double Square Service undergo background checks and extensive training before setting foot in your commercial space. Our team takes pride in providing the best cleaning services possible for your facility.

No we do not. If we do a good job, you will keep us as your cleaner. If we do not, we don’t think we deserve to stay. Lock in contracts breed complacency and to be quite honest, we can’t grow our business with that attitude. All of our cleaners know that in order to keep your cleaning work, they need to do a quality job every time.

We do both. The majority of our cleans are at night time or weekends. That’s just what most of our clients prefer. However day cleaning is also fine.

We certainly do, intact we use only the best cleaning materials and equipment, along with the best eco friendly chemicals also.

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